Recoverly for HVAC companies
AI receptionist for HVAC companies
Heating and cooling calls arrive while technicians are already on service visits. Give the office a structured account of the equipment, symptoms and customer request instead of scattered voicemails.
Capture the right service request
Separate a system breakdown from a seasonal tune-up or replacement inquiry. Ask which system is affected, whether it is running, and what the caller has noticed; keep diagnosis with a qualified technician.
Questions to configure for your callers
Use the customizable AI receptionist to choose which questions apply to your services.
- Is this heating, cooling, maintenance or a replacement request?
- What type of system needs attention, if known?
- Is the equipment running, and what symptom are you noticing?
- What is the service address and preferred callback time?
From inquiry to crew handoff
Preserve the symptoms and appointment preference in an inquiry, then let the office assign a technician and choose a confirmed time. Add equipment and access notes to the job so the technician arrives with context.
A practical intake workflow
Create different intake questions for maintenance and replacements. Maintenance calls can include the number of systems; replacement requests can note whether the customer wants an assessment, while the team confirms compatibility and pricing.
Keep decisions with your team
No heat or no cooling alone is not a reason to direct someone to emergency services. The assistant should not suggest electrical or gas repairs, invent capacity recommendations or guarantee an arrival time.
Keep your existing business number and configure carrier forwarding when your Recoverly line is connected and tested. Phone service depends on completed setup; AI output should be reviewed by your team.
Plans and next steps
Starter is $79/month, Growth $149/month and Pro $249/month. Every plan includes AI reception and unlimited team members. A 14-day trial requires no card; applicable taxes and fair-use terms are explained on the pricing page.