Question 1

Who is Recoverly for?

Accepted Answer

Home-service businesses — HVAC, plumbing, roofing, electrical, landscaping, cleaning, pest control and other contractors — that lose work when calls go unanswered or jobs aren't tracked.

Question 2

Will the AI quote prices or book appointments on its own?

Accepted Answer

No. By default the AI only collects inquiry details. It never invents prices or promises arrival times. Booking mode only works with availability you've confirmed.

Question 3

Do I need a new phone number?

Accepted Answer

You connect a number through our telephony partner. Real calls only work after the number is connected and tested — we don't pretend otherwise.

Question 4

Will Recoverly text my customers automatically?

Accepted Answer

Only if you turn it on, confirm you have consent and follow messaging rules. Opt-outs (STOP) are honored automatically, and quiet hours and daily limits apply.

Question 5

Can my technicians see pricing or other customers?

Accepted Answer

No. Technicians only see the jobs assigned to them. Pricing, internal notes, billing and other customers are restricted.

Question 6

How does billing work?

Accepted Answer

Monthly plans: Starter $79, Growth $149, Pro $249. Every plan includes the AI receptionist and unlimited team members, with no per-minute charges (fair use applies — see Billing Terms). Upgrade or downgrade anytime; changes are prorated. Cancel from the billing page.

Question 7

Is there a free trial?

Accepted Answer

Yes, a 14-day trial with no card required.

Question 8

Is my data secure?

Accepted Answer

Each business's data is isolated with database-level access rules, files are stored privately, and every job change is logged.

Question 9

Is Recoverly available now?

Accepted Answer

We're running a limited pilot with a small number of home-service businesses. Contact us if you'd like to join.

Frequently asked questions

Ready to stop losing calls?