Acceptable Use Policy

Recoverly is built for home-service businesses to respond to people who contact them. You may not use it to:

• Send unsolicited marketing texts or calls, cold outreach, or messages to purchased or scraped lists.
• Text anyone without the consent required by law, or keep messaging after an opt-out (STOP).
• Use AI voice to place outbound telemarketing or robocalls.
• Record calls without the disclosures or consent required in the relevant states.
• Impersonate others, misrepresent who is calling, or hide that a caller is speaking with an AI where disclosure is required.
• Send content that is illegal, deceptive, harassing, hateful, or related to prohibited industries (e.g. SHAFT content under carrier rules).
• Upload malware, attempt to access other businesses' data, probe or overload the service.
• Configure the AI to quote prices, guarantee arrival times or confirm bookings you can't honor.

Enforcement

We may suspend messaging, calling or accounts that violate this policy, and cooperate with carriers and authorities as required.